Frequently Asked Questions

 



Is the App free?

Yes, just click on the relevant link for your device and get downloading!

Can I use the App on my smartphone?

The MORE FITNESS app is available on both iPhone and Android handsets, with all the same fantastic features

How do I install?

It’s easy, just click on one of the download links below:

Apple App Store     Google Play Store

How do I login?

When you install the app for the first time you’ll be asked to create a new account.
This lets you store all of your workouts and rewards in the cloud, so when you change devices, you can login with these details and all of your reward points will be ready and waiting for you.Yes, just click on the relevant link for your device and get downloading!

How do I set up online bookings?

If you’ve not already setup your online bookings before, follow the quick steps below…

1. On the login screen, pick the option “Join now” then the option “Use my existing membership”
2. Enter your barcode (found on the back of your membership card) and your email address.
3. You’ll be asked to confirm a few details about yourself, these need to match what we have on record for you.
4. You’ll then be sent a confirmation email, click on the link the email
5. You can now create a password for your online booking
6. Congratulations – you’re now all setup and can start booking classes and activities!

It doesn’t recognise me. How do I login?

Don’t panic! If you’re having any trouble with logging in, or you don’t think we’ve got your up to date confirmation details, just speak to one of our front desk team on your next visit and we can activate your online bookings.

Need more help?

Don’t panic! If you’re having any trouble with logging in, or you don’t think we’ve got your up to date confirmation details, just speak to one of our front desk team on your next visit and we can activate your online bookings.

 

 

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