Leisure Waters Update: 19th & 20th September

The Bucket Tip Multi-Play Area will be unavailable on Saturday 19th and Sunday 20th September while improvement works take place on our Sidewinder Slide. Our Wave Pool, Pirate Ship, Flumes and Race Slides will remain open as normal, and Leisure Waters tickets will be reduced to the price of a standard swim session throughout the weekend. Thank you for your understanding while we make these improvements.

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Policies

Equality, Diversity and Inclusion Policy Statement

Last Updated: 27 Mar 2026

Serco Leisure is committed to promoting equality of opportunity and providing services which embrace inclusivity and diversity regardless of age disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

This commitment seeks to comply with relevant statutory requirements and codes of practice, supports Serco’s Equal Opportunities Policy Standard and acknowledges Sport England’s definition of equity in sport:

Sports equity is about fairness in sport, equality of access, recognising inequalities and taking steps to address them.  It is about changing the culture and structure of sport to ensure that it becomes equally accessible to all members of society, whatever their age, ability, gender, race, ethnicity, sexuality or socio-economic status.

We stand for everybody, from every background, in every place, having an equal chance to be active and benefit from it. Our aim is for a sporting system that's truly inclusive and properly reflective of UK society. This policy follows the “Equality Act 2010” which harmonised all previous equality legislation into a single Act of Parliament. The Equality Act 2010 protects individuals from discrimination and harassment based on “Protected Characteristics”.

We are committed to:

  1. Ensuring that our services are delivered in a way that is fair to all.
  2. Ensuring that all people have equal opportunities to participate in sport or leisure activities and undertake learning opportunities at all levels, on a regular basis.
  3. Promoting equality within our Centres. We will monitor and evaluate the usage and participation levels to assist in identifying programme and activity improvements, thereby reducing inequalities. 
  4. Ensuring our activity programmes reflect the diversity and needs of the community which is served.
  5. Delivering inclusive programmes that promote and embed the principles of equality and fairness.
  6. Continually assess the impact of our services, and, where appropriate, we will consult with various stakeholders to further facilitate the development of our offering.