Frequently Asked Questions
Is the App free?
Can I use the App on my smartphone?
How do I install?
It’s easy, just click on one of the download links below:
How do I login?
When you install the app for the first time you’ll be asked to create a new account.
This lets you store all of your workouts and rewards in the cloud, so when you change devices, you can login with these details and all of your reward points will be ready and waiting for you.Yes, just click on the relevant link for your device and get downloading!
How do I set up online bookings?
1. On the login screen, pick the option “Join now” then the option “Use my existing membership”
2. Enter your barcode (found on the back of your membership card) and your email address.
3. You’ll be asked to confirm a few details about yourself, these need to match what we have on record for you.
4. You’ll then be sent a confirmation email, click on the link the email
5. You can now create a password for your online booking
6. Congratulations – you’re now all setup and can start booking classes and activities!
It doesn’t recognise me. How do I login?
Need more help?